Code Of Ethics
Our Mission:
  • To enhance the quality of life in our community by encouraging music participation.
  • To present our product line in a positive, honest and realistic manner that shows respect to our customers, our store and our industry.
  • To educate our customers on the qualitative issues that can help them make an informed buying decision.
  • To help our customers select and ultimately purchase the piano that best meets their needs and desires.
Our Commitment:
  • We will continually improve our understanding of the products we represent, so that we might better present these products to our customers.
  • We will avoid making statements about our competitors and their products to our customers.
  • We will refrain from personal attacks or speculation regarding the morals, ethics or viability of our competitors and their suppliers.
  • We will make no statements that appeal to ethnic or racial bias.
  • We will not present or quote a price on any product that we are not authorized by the supplier to sell.
  • We will not challenge or question a customer's purchase decision after the customer has accepted delivery from a competitor.
  • We will continually strive to establish and uphold the highest standards of integrity and professionalism in the process of serving our customers.